WEST VIRGINIA (WCHS) — West Virginia Voluntary Organizations Active in Disaster depends on a variety of sources to aid in its mission.

One of those is the nonprofit organization Good360, which bills itself as a middle man between corporations wanting to make charitable donations and the 501 c3 groups which need them.

Information gathered from Good360's public tax documents show in 2021 and 2022 it donated $1.9 million worth of merchandise to WV VOAD. However, questions concerning WV VOAD's Executive Director Jenny Gannaway's handling of some of those items led to a Good360 investigation.

Eyewitness News asked Good360 about that probe.

"Good360 has completed its ongoing investigation into the inappropriate distribution of donated products. As a result of the investigation, we have decided to terminate our partnership with West Virginia VOAD,"Monica Erwin, the organization's vice president of compliance and member services, said in an email.

Erwin had previously emailed that Good360 "...policy explicitly prohibits our nonprofit partners from exchanging product donation for funds in any way."

Earlier this month, State Senator Eric Tarr asked Gannaway about taking cash donations in exchange for donated patio furniture and fire pits.

"Is it typical policy that the donations that you have that you sell all those donations?" Tarr asked.

"It was, it was a large quantity of stuff, and I had talked to Good360 and someone who worked there and they had give us permission to do that as long as the funds went into our disaster relief and was able to help clients that was affected by the flood," Gannaway replied.

The permission Gannaway referred to was given in an August 2022 email from Good360 Manager of Disaster Recovery Damian Morales, who when asked by Gannaway to put previous verbal approval in writing wrote "...Good360 wholeheartedly approves of your decision to redistribute patio furniture and fire pits for a donation that in return helped disaster survivors in West Virginia."

Gannaway's family members and WV VOAD employees were among those she said who made donations to receive the patio furniture and fire pits.

Eyewitness News reached out to Morales about his granting this permission to Gannaway but did not get a response. However, we did talk with Morales at the 2023 WV VOAD state conference. He discussed Good360's policies.

"Obviously there's always going to be something that comes up but we have a really stringent compliance process from everything from putting trackers on donations," he said at the time. "To just having these types of conversations with the non-profit partners. Again, we did over $2.5 billion worth of goods and we work with some of the world's largest corporations so they trust us and we take that trust really very seriously."

According to the organization, Damian Morales no longer works at Good360.

Eyewitness News asked Gannaway for an interview to talk about the seeming discrepancy between getting permission from Morales and Good360 now terminating its partnership with WV VOAD.

We received this statement from the organization's board of directors:

"WV VOAD values its partnership with Good360, which approved the donations at issue. There was no violation of Good360's donation policy. We have documentation from representatives from Good360 approving these procedures."

Additionally, Tarr and the governor's chief of staff both weighed in on Good360's decision to take West Virginia VOAD off its partner list.

"First of all, I think it's terrible that we lose that support to West Virginia for emergency responses but I understand why they would," Tarr said. "In the flooding committee when I was questioning Miss Gannaway there were instances that seemed to be dishonest to me that related to what she was able to do with donations that came from Good360, which is nearly $2 million dollars over a couple years to support people in West Virginia when they're in tragic situations."

Gov. Jim Justice's Chief of Staff Brian Abraham weighed in with this.

"We've not used VOAD in the last two budget cycles as far as making contributions from the state to them as a charitable organization," he said. "They continue to do work for the RISE program building bridges, etc,,,which they're reimbursed after those projects are completed and the audit is done to verify the work. So, that's an area we'll have to look at. But as far as continuing to contribute from the state we haven't done it in a couple years and these kind of allegations make it more difficult for us to be willing to do business with that organization.

"It's sad because we're going to have to find somebody to fill that space. Obviously West Virginians need it when there's a flood that arises and we have these kind of problems."